It includes the condition of the box in even unopened condition. Once the order is delivered, it cannot be returned. Please get in touch with our service team regarding such concerns. You can cancel your order until it is not dispatched. Kindly get in touch with our customer support team for more details at Cancellation: Please visit the “My Orders” section on click on the order number. If this is the case, the distribution partner will cancel your order, notify you of the cancellation, and timely refund the money you have paid toward the Order unless the case involves violations of applicable national law. For example, (1) the item is no longer in stock (2) the item is no longer being produced (3) there is a price fluctuation or (4) a Third Party notifies the partner that cancellation is necessary. In some situations, however, we will need to cancel your order. The Partner makes every effort to supply the Products listed in your Order Confirmation. Orders cannot be canceled once they have reached "Processing" status. Refunds are typically processed within 5-7 business days through the same payment method as the order. You may cancel your order in My Orders via the "Cancel" button, or contact at our Customer Support at. We will keep you updated on your order status via email. Realme online store is operated by Realme Mobile Telecommunications (India) Private Limited, a Company incorporated in India having its registered office at 3rd Floor, Tower B, Building Number 8, DLF Cyber City, Gurugram-122002, Haryana, India. Thank you for shopping at realme online store.
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